Product Recalls

If you follow the news at all, you’ve likely heard about Samsung’s troubles. First, it was the cellphones; consumers reported experienced alarming trouble with their smartphones, some overheating, smoking, catching fire and even exploding. Things got so bad that the phones were banned entirely from commercial airplanes. It now looks like things are only going to get worse for the…

Sources close to the Volkswagen negotiations with U.S. government officials say the company is getting close to announcing a deal that would finally answer questions about how it intended to deal with the hundreds of thousands of recalled vehicles. Sources say the automaker will offer to buy back nearly half a million impacted vehicles, an attempt to turn the page…

For months now, Volkswagen has been embroiled in disputes with American regulators, safety experts, European officials and, more recently, consumers. The company has been fighting a multi-front battle, trying to keep itself afloat while refusing to take the kinds of responsibility critics have urged executives to consider. Unfortunately for VW, they now appear to have yet another unhappy group to…

A woman’s home in Washington State recently burnt to the ground after a fun toy she got for Christmas burst into flames. Thankfully, watchful neighbors spotted smoke and called 911, allowing emergency responders enough time to put out the blaze before the house was destroyed. What toy was the source of so much damage? A hoverboard. The electronic gadgets were…

VW announced, to much fanfare, last month that it would begin repairs on vehicles in Germany with the rigged diesel engines. The company said that it was finally taking steps to address its mistakes, causing consumers to breathe a bit easier, believing that the faulty emissions software might actually be repaired. Though VW has indeed started, the repair process remains…

VW found itself in the news yet again this week after several unflattering stories were released. Since U.S. regulators revealed the car company’s software cheats last year that were designed to mask emissions problems with its diesel engines, the automaker has had a run of bad press. On a serious note, the New York Times recently launched an investigation into…

Though Volkswagen has managed to steal the spotlight for the past several months after news of its emissions-cheating software was revealed, it may have to share the stage as a recent class action suit levels similar charges against another automaker. Now it’s Daimler, maker of Mercedes-Benz, that will need to address allegations that it too created software to cheat emissions…

The public, both here in the U.S. and around the world, have been waiting for months to hear what Volkswagen intends to do to address the mounting scandal associated with the software it designed to cheat emissions tests. Engineers with the automaker have been busy testing and re-testing various approaches to solve the problem, including physical repairs and software patches.…

Though most people don’t often think about it, the reality is we interact with hundreds if not thousands of different products each and every day. Clothing, household items, electronics, vehicles, even food, they’re all products and they all come with the potential for risk. Nothing is perfect 100% of the time and when something goes wrong with a product, whether…

Every week it seems there’s another new development regarding VW and its recall trouble. Most all of these developments, whether about additional software issues or expansion of the models effected, have been bad news for the company. The latest update appears to represent a change from that pattern, good news VW, though how this could impact consumers remains to be…